Customer service bot that replies 24/7 using your company’s own information
A modern WhatsApp and website bot that reduces repetitive customer service work, improves response speed, and looks as professional as the best big brands.
Customers get answers instantly – even in the evenings and on weekends.
The bot handles the most common questions, so you can focus on the most important cases.
The bot answers only based on your company’s own information and facts. Its tone is polite and clean.
Continuous development and maintenance are included in all packages. This ensures the bot is always up to date.
How does the bot work in practice?
Clear logic that keeps answers reliable and aligned with your brand.
The bot primarily answers based on your company’s own information and uses AI only to supplement and format the answer clearly.
Typos, spoken language, dialects, and short questions won’t break the conversation.
When the situation is unclear or requires personal handling, the bot directs the customer to the right channel.
We can configure the bot to detect the customer’s language and respond fluently in multiple languages.
When you want the bot and a human to serve customers using the same WhatsApp number, the Coexistence model can be enabled. The bot replies automatically during agreed hours and steps away from the conversation if it is not confident enough about the answer or if a human takes over the conversation. If needed, the bot can take the conversation back after an agreed delay. This enables smooth customer service without changing numbers or moving customer service to another channel.
Who is this for?
If you get repetitive questions or seasonal peaks overload your inbox, this is likely one of the fastest ROI investments.
Typical questions the bot handles
With these, the bot starts saving time from day one.
- How much does this cost?
- When do you have available times?
- How does booking / cancellation work?
- Where is the meeting point?
- How fast do you deliver?
- How can I contact customer service?
What’s included in the service
The content and channels depend on the package you choose.
- Bot planning and implementation (Node.js + OpenAI)
- FAQ answer logic + smart fallback
- Channel integration according to the selected package
- Website chat UI customization to match your brand
- Assistance with the Meta Business Manager process (WhatsApp)
- Instructions and onboarding
- Delivery to your own server or development server
- 1 test round + final polish
Pricing
Pricing is a setup fee + monthly fee. The website bot and WhatsApp bot can be implemented separately or as part of the same solution.
Start
1 channel, basic FAQ and light maintenance
Growth
2 channels, broader customization and maintenance
Pro
Multi-channel, broader features and priority support
WhatsApp Coexistence add-on
Same number for human and bot, AUTO/HUMAN modes, business-hours logic, and safe handover to a human.
FAQ
No. This is a modern AI-powered bot that responds naturally and uses your company’s own knowledge base.
Yes. We build the bot’s communication style to match your brand – casual, formal, or sales-oriented.
Then it directs the customer to a human or the right channel. The goal is to minimize guessing.
Yes. The bot can be implemented for a website, WhatsApp, or both depending on the package.
Want to see a demo for your specific industry?
Request a free 2-week trial period and see how my customer service bot helps your business.
I’ll reply quickly — and we can start a free 2-week trial.